WhatsApp Business API

During the 14-day free trial period, while you will have FREE access to all the amazing features on Click2Api, there may be certain restrictions on messaging if your Facebook Business Verification is pending.

These restrictions can be-

– You can receive an unlimited number of messages from your users but you can only chat with 10 unique users per day during this period.

– You can send notifications to 2 unique users in a day. Notifications can be sent using WhatsApp templates that are pre-approved by Facebook.

Please note: You need to complete your Facebook business verification before your trial access expires in 14 days. Your trial access allows you to send messages to a limited set of phone numbers before your business is verified. Once your business verification is complete, you will have access to more functionality on your account.

When you create a WhatsApp business account, you’ll need to verify your Facebook business page. This may require documents such as a certificate of incorporation or a business license.

Before your business is verified, you can test out the messaging feature by sending free test messages to a limited range of numbers in a trial experience. Once you’ve uploaded official documents to verify your business, you’ll have access to an expanded trial experience with additional messaging options.

Test Message Types
When you send test messages in your unverified WhatsApp business account, you can send the following types of messages: ‍

Notifications: One way messages, such as an appointment reminder or a shipping confirmation. These messages will be limited to WhatsApp-defined templates, only during the unverified state to test the experience. Trial experience: 2 separate phone numbers, 10 messages per day Expanded trial experience: 2 separate phone numbers, 10 messages per day

‍Customer care: A two-way conversation between you and a customer, such as product questions.
Trial and Expanded Trial experience: 10 separate phone numbers, 25 conversations. A conversation is a 24-hour messaging window with a given phone number. ‍

Please note that this trial experience & expanded trial experience expires in 14 days.

To be able to make the best use of Interakt, get started with your Facebook Business Verification process right away. As soon as your business gets verified, the messaging restrictions will be lifted and you’ll be able to use Click2Api with unlimited access. The best part is that until you’re in the free trial, you don’t need to first pay us to start utilizing unlimited messaging.

You can start your verification process by submitting the required details for Facebook Verification.

Once you have submitted all the required details, you will need to wait until your verification is approved, which usually takes anywhere between 3 business days to 4 weeks from Facebook’s end.

Please note: You need to complete your Facebook business verification before your trial access expires in 14 days. Your trial access allows you to send messages to a limited set of phone numbers before your business is verified. Once your business verification is complete, you will have access to more functionality on your account.

If you want to know more about the Facebook Business Verification please visit our detailed guide.

You can make payments by clicking on the ‘Add Balance’ button on the wallet tab in your account. Just recharge using the payment gateway/method of your choice and the credits will be reflected in your wallet balance.

Click2Api supports unlimited team member logins in any pricing plan that we offer. You can add as many team members as you need for your business.

Yes, you can use an existing WhatsApp number with Click2Ap. However, you will need to first delete the account linked to that, prior to onboarding with Click2Ap.

If number is being used by another Business API, you still can get it migrated to Click2Ap after getting the 2 Factor Authorization (2FA) pin disabled from your current BSP. Or, you can just provide a new phone number on which you can receive an OTP – this could be a virtual number or a regular SIM number.

Once migrated to WhatsApp Business API and linked to Click2Ap, the number can be accessed on Click2Api only.

If it is a virtual number that is tied to Click2Api, then normal voice calls can be made as usual, but WhatsApp voice and video calls cannot be supported via WhatsApp Business API.

When it comes to selecting a number to be used for Interakt, you can use any valid number that can receive an OTP via SMS or a voice call. This could be a virtual number or a regular SIM number.

If you have an existing WhatsApp API account with some provider, you can now migrate it to Click2Api.

Click here to view the list of country-wise conversational charges in INR & USD.

Subscription charges and WhatsApp conversation charges are non-refundable.

By choosing to pay for a subscription plan, you acknowledge that e-mandate will be enabled on your card and you will be auto-debited for the subscription charges and WhatsApp conversation charges incurred till the last day of your subscription.

Click2Api does not provide refunds for cases where you don’t use the platform or stopped using the platform for any reason whatsoever but did not cancel your subscription. Charges will be levied to your card until your subscription is cancelled. Click here to request cancellation of your subscription.